Privacy Policy & Cookie Notice
Last updated: September 2026
This policy explains how Frank Donnell Esq & Sons Chambers ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or contact us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Frank Donnell Esq & Sons Chambers is the data controller responsible for your personal data. You can contact us using the details at the end of this policy.
The information we collect
When you use our enquiry form or contact us directly, we may collect:
- Your name;
- Your email address and telephone number;
- The type of matter you select and any details you choose to include in your message.
We ask that you do not send confidential or sensitive details through the enquiry form until we have confirmed we are able to act for you.
How we use your information
We use your personal data to:
- respond to your enquiry and provide the information or services you request;
- take steps at your request before entering into a client relationship;
- comply with our legal and regulatory obligations.
Our lawful bases for processing are your consent, our legitimate interests in responding to enquiries, and taking steps to enter into a contract with you. Where we act for you as a client, further information will be provided in our client care documentation.
Who we share your information with
We do not sell your personal data. We use trusted third-party service providers to operate our website and communications, who process data on our behalf:
- our email provider (Google Workspace), used to receive and respond to your enquiry;
- our web form provider, used to deliver enquiry submissions to our inbox;
- our website hosting and content-delivery providers.
We may also disclose information where required by law, regulation, or a regulatory body such as the Bar Standards Board.
International transfers
Some of our service providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK-approved transfer mechanisms) to protect your information.
How long we keep your information
We keep website enquiry data for up to 12 months, unless you go on to instruct us. Where we act for you, we retain your file for 6 years after the matter concludes, in line with our legal and regulatory obligations, after which it is securely destroyed.
Your rights
Under UK data protection law, you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;
- ask us to erase your data in certain circumstances;
- restrict or object to our processing;
- data portability, where applicable;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Cookie Notice
Cookies are small files placed on your device when you visit a website. Our website is designed to be privacy-friendly and does not use advertising or tracking cookies.
We may use:
- Essential storage — for example, to remember that you have seen our cookie notice, so it is not shown repeatedly. This does not track you.
- Third-party resources — our site loads fonts and icons from external providers, which may receive your IP address as a technical necessity to deliver those files.
If we introduce analytics or other non-essential cookies in future, we will ask for your consent first and update this notice. You can also control or delete cookies through your browser settings at any time.
How we protect your information
We take appropriate technical and organisational measures to keep your personal data secure and to prevent unauthorised access, loss, or misuse.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Please check back periodically.